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Thread: Hybrid keypad - update backlight setting not working

  1. #1
    Junior Member
    Join Date
    Oct 2019
    Posts
    6

    Hybrid keypad - update backlight setting not working

    Hi,I have an already deloyed system where the backlight was set to medium. I would like to lower the setting. I made the adjustment in the software and re-transfered without any errors but the backlight level does not seem to change.I have tried this several times, including setting it to off to make sure I was not missing the level change. I also reactivated the keypad, no change. Am I missing something?Thank you!

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    1,211
    I experienced the same issue. After a couple of tries it accepted the off setting and the owner liked it (it was in a theater). Try resetting with the FASS after you change it. I don't know that it will work but that was the only other thing I did.
    LED, Incorporated
    Raleigh, NC 27614

  3. #3
    Junior Member
    Join Date
    Oct 2019
    Posts
    6
    Hi,Thank you for the reply. I definitley tried around 3-5 times. Will try the FASS and see if that helps.Thnks!

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