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Thread: MACL-LFQ-WH switch - Cant turn on or off Light and Fan

  1. #1
    Junior Member
    Join Date
    Oct 2019
    Posts
    1

    MACL-LFQ-WH switch - Cant turn on or off Light and Fan

    I've had this switch installed for about 5 months and it has been working well, but the other day, I went to turn off the lights and all the indicator lights started flashing. I couldn't control the ceiling fan or light, so I just pulled the FASS tab out. I woke up next morning and pushed in the FASS tab and the lights automatically turned on, but I couldnt turn on the fan or dim the lights. Indicator light for Light 7 and Fan 3 are constantly blinking. In the manual, it says, 'Light pull chain in off state or all the lamps are blown out", but all lights are on. I've searched online and saw maybe I had incompatible bulbs, so I replaced the light bulbs using the compatibility list. 'Problem still exist. Currently I have to use the FASS tab to turn off and on the lights. Any ideas on how to fix this?

  2. #2
    Senior Member
    Join Date
    Jan 2019
    Posts
    140
    Try an incandescent bulb to see if that resolves the issue. Since it was working correctly, it could be a loose connection in the box, or a defective device. Might be worth a call to Technical Support to see if you can get it sorted out. Hope this helps!
    Evan Kirkhart- Home Electronics Solutions
    evan@homeelectronics.solutions

  3. #3
    Senior Member
    Join Date
    Oct 2013
    Posts
    1,248
    You should contact Tech Support. Depending on how "incompatible" the bulbs were they may have damaged the device. It could also be caused by a surge.

    If you adjusted the dimming range you can try repeating that. If the limits are too close together it could cause issues. That should not affect the fan though.
    LED, Incorporated
    Raleigh, NC 27614

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