Originally Posted by
randyc
First you need to find out why the Mains are not showing up on the network. Sometimes owners update their network and don't realize the addressing scheme went from 1.x to 0.x. Apple uses a completely different numbering scheme.If the previous programmer left the Mains as DHCP, then yes, creating a temp file with 2 Mains with DHCP will work. I would use a network scanner, like FING, to try and determine the IP address of the repeaters. Then create the temp file using the IP addresses. If they had HC+ access you can find the IP address in the appYou also need Internet access. The extraction program checks the revision of the software on the Main and gets info from Lutron to extract it (if it is different from the version you are using to extract).As an alternative you could use the version that is running on the processor. If you type the IP address of the processor in a browser it will return an info page. When you upgrade RA2 software on your computer, previous versions are still accessible. You may have to search for them. Only version 6.0 and later can be extracted.