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Thread: connect bridge cannot connected over WAN

  1. #1
    Junior Member
    Join Date
    Aug 2019

    connect bridge cannot connected over WAN

    hi there,I have a new bridge and its firmware is 04.05, it has been activated in Lutron Connect App and working good in LAN, but it is not working in WAN, it always says connection failed, do you have any idea? the HWQS sw version is v14.0thank you

  2. #2
    Senior Member
    Join Date
    Oct 2013
    How is the bridge connected? In managed networks not all ports have Internet access.

    Some ISP modems have to be placed in bridge mode. Computers and phones are smart enough to find their way to the Internet. The Connect Bridge not so much.

    Make sure you have multicast enabled system wide. I don't know what it does but Lutron equipment gets upity if it is not enabled. Some access points also block multicast.
    LED, Incorporated
    Raleigh, NC 27614

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