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Thread: Connect Bridge Update Tool Hyperlink Broken for Weeks

  1. #1
    Junior Member
    Join Date
    Jul 2019
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    2

    Question Connect Bridge Update Tool Hyperlink Broken for Weeks

    Does anyone know the correct link to download the Connect Bridge Update Tool, since the http://www.lutron.com/BridgeUpdateTool link in myLutron just goes to a 404 page...?

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,580
    I found it at the link below. You may need to be signed into your myLutron to access it. http://www.lutron.com/en-US/general/...eshooting.aspx
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  3. #3
    Junior Member
    Join Date
    Jul 2019
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    2
    Quote Originally Posted by randyc View Post
    I found it at the link below. You may need to be signed into your myLutron to access it. http://www.lutron.com/en-US/general/...eshooting.aspx
    Thank you so much randyc! Yes, you have to be logged in to access the link. Hopefully someone will update the Software -> Tools dashboard link.

  4. #4
    Junior Member
    Join Date
    Sep 2013
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    25
    Can anybody please share the Connect Bridge Update Tool with me? I'm getting an access denied message

  5. #5
    Authorized Lutron Contributor
    Join Date
    Sep 2021
    Posts
    19
    Quote Originally Posted by sergiobaiao View Post
    Can anybody please share the Connect Bridge Update Tool with me? I'm getting an access denied message
    Please reach out to our Support Team at support@Lutron.com or give us a call at 1-844-LUTRON1 for further assistance.

  6. #6
    Would you please share the current update tool link?, canĀ“t update the BDG2-1 through the inclusive software neither the app.

  7. #7
    Moderator
    Join Date
    Dec 2022
    Posts
    21
    Hello,

    Here is the link to the update tool.
    https://www.lutron.com/en-US/general...eshooting.aspx

  8. #8
    It still says "access is denied" but Thanks.
    The problem was a faulty bridge.

    SB


    Quote Originally Posted by Kyle S View Post
    Hello,

    Here is the link to the update tool.
    https://www.lutron.com/en-US/general...eshooting.aspx

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