Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3

Thread: Query for Shade Motor Type?

  1. #1
    Junior Member
    Join Date
    Oct 2013
    Posts
    27

    Query for Shade Motor Type?

    Hello, we have a QS lighting system we installed where the QS shades were originally provided by another company. Project is out of state, and we have remote access to a laptop we can connect to that we have QS software on. Is there any way to query the QS system to determine the shade motor size (roller 20/64/100 etc.) for a specific window? The Client wants some spare motors and I ordered some 64s as I know that is what the vast majority of rooms are. But there are a few windows I want to double-check.
    Thanks

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    I don't think so but... on the inside of the pocket and/or on the shade itself there is a sticker with the Lutron order number. Lutron can provide you a copy of the original order. I have even gotten the info with just a customer name and approximate date. They only provide the info to dealers of course.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  3. #3
    Junior Member
    Join Date
    Oct 2013
    Posts
    27
    Quote Originally Posted by randyc View Post
    I don't think so but... on the inside of the pocket and/or on the shade itself there is a sticker with the Lutron order number. Lutron can provide you a copy of the original order. I have even gotten the info with just a customer name and approximate date. They only provide the info to dealers of course.
    Thanks Randy! I'll have someone get that for me and do that.

Similar Threads

  1. query device status question
    By jkvossen in forum General Discussion - HWQS
    Replies: 0
    Last Post: 05-12-2018, 08:41 PM
  2. Can 4T10 control fan motor?
    By Stairway_to_heaven in forum General Discussion - HWQS
    Replies: 1
    Last Post: 09-22-2017, 04:33 PM
  3. A Query About Dali Module And Homeworks QS Processor
    By akurazz in forum General Discussion - HWQS
    Replies: 4
    Last Post: 07-11-2017, 05:22 AM
  4. Motor Differences
    By DavidGroves in forum Design Assistance - Shades
    Replies: 1
    Last Post: 03-01-2017, 10:18 AM
  5. Query the status of CCIs on VCRX?
    By rapamatic in forum General Discussion - RA2
    Replies: 2
    Last Post: 08-31-2015, 09:24 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •