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Thread: Query for Shade Motor Type?

  1. #1
    Junior Member
    Join Date
    Oct 2013
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    Query for Shade Motor Type?

    Hello, we have a QS lighting system we installed where the QS shades were originally provided by another company. Project is out of state, and we have remote access to a laptop we can connect to that we have QS software on. Is there any way to query the QS system to determine the shade motor size (roller 20/64/100 etc.) for a specific window? The Client wants some spare motors and I ordered some 64s as I know that is what the vast majority of rooms are. But there are a few windows I want to double-check.
    Thanks

  2. #2
    Senior Member
    Join Date
    Oct 2013
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    1,220
    I don't think so but... on the inside of the pocket and/or on the shade itself there is a sticker with the Lutron order number. Lutron can provide you a copy of the original order. I have even gotten the info with just a customer name and approximate date. They only provide the info to dealers of course.
    LED, Incorporated
    Raleigh, NC 27614

  3. #3
    Junior Member
    Join Date
    Oct 2013
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    24
    Quote Originally Posted by randyc View Post
    I don't think so but... on the inside of the pocket and/or on the shade itself there is a sticker with the Lutron order number. Lutron can provide you a copy of the original order. I have even gotten the info with just a customer name and approximate date. They only provide the info to dealers of course.
    Thanks Randy! I'll have someone get that for me and do that.

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