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Thread: Caseta dimmer stopped functioning

  1. #1
    Junior Member
    Join Date
    Apr 2019
    Posts
    2

    Caseta dimmer stopped functioning

    I purchased about 15 caseta dimmer switches about 4 months ago. One of the devices stopped functioning altogether about a week ago. I can't seem to find the information I need to exchange the unit for one that works. (Note: I did purchase a replacement and it does work so it's not a problem with anything other than the dimmer.) How do I go about getting the replacement?

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    Warranty issues are handled by the company you bought it from. Some retailers don't know how or just plain won't honor the warranty. If so, call tech support. They will help.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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