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Thread: Maestro fan control and C•L dimmer lasted 18 months!

  1. #1
    Junior Member
    Join Date
    Mar 2019
    Posts
    1

    Maestro fan control and C•L dimmer lasted 18 months!

    Maestro fan control and C•L dimmer lasted 18 months. This is unacceptable for a 54 dollar light switch!

    No lights have been changed in fan, nothing has changed in my home's electrical system since it was built in 2013. The led lights on dimmer and controller blink. I have tried to reset many ways per instructions but nothing works.

    I have two other dimmers in other rooms not on this circuit that have no problems. If customer service can't help me here I will no longer by Luton products as I can not afford t replace every two years or less.

    Doug

  2. #2
    Authorized Lutron Contributor
    Join Date
    Sep 2018
    Posts
    87
    Hello doug527,
    Thank you for your post! The Maestro Fan and Light controller (model number MACL-LFQ) should absolutely last longer than 18 months and the best way for us to assist you would be for you to contact our technical support group @ 1-888-Lutron1 (588-7661), we are available 24/7. We can help try to determine the root cause of the issue with your application through over the phone troubleshooting.

    -JustinF.

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