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Thread: No Smart Away in Android App?

  1. #1
    Junior Member
    Join Date
    Mar 2019
    Posts
    2

    Angry No Smart Away in Android App?

    Hi all,

    Have been using a few Caseta switches and pico remotes for a few months. All works great from the App and such when operated directly.

    But--there is zero evidence of a "Smart Away" I want to enable for an upcoming trip.

    Nothing in settings, no default scene, nothing. How do I enable this setting? The app is pretty simple...I must be missing something?

    Thanks in advance,
    B

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    I don't have an android but on the iPhone it is Settings, Arriving/Leaving home.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

  3. #3
    Junior Member
    Join Date
    Mar 2019
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    2
    Quote Originally Posted by randyc View Post
    I don't have an android but on the iPhone it is Settings, Arriving/Leaving home.

    Yup this did it. I was able to install the app on my wifes iPad and turn on the Smart Away function, and once I did that it was visible in my Android app.

    Are there Lutron reps that visit the forum or is there another way to report a bug?

    Thanks

  4. #4
    Senior Member
    Join Date
    Jun 2013
    Posts
    1,365
    Quote Originally Posted by boogityman View Post
    Are there Lutron reps that visit the forum or is there another way to report a bug?

    Thanks
    This is the official Lutron forums. There are designated Lutron customer service reps and engineers on this site. You can always call 1-844-LUTRON1 and let them know there is a bug.
    Simple automation when DIY isn't working
    intuitivehomecontrols@gmail.com
    fb.me/intuitivehomecontrols

  5. #5
    Have you tried restarting your device?

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