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Thread: Errors while trying to find Connect Bridge

  1. #1
    Junior Member
    Join Date
    Oct 2018
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    Errors while trying to find Connect Bridge

    I did a factory reset on my Connect Bridge. I found the Connect Bridge within the RA2 Software and processed a transfer to the system with 100% success. I am now in the app and attempting to Add my Home, and it stays forever on the "Discovering" screen and will not move any further.

  2. #2
    Senior Member
    Join Date
    Jun 2013
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    1,100
    Quote Originally Posted by ITLbrittney View Post
    I did a factory reset on my Connect Bridge. I found the Connect Bridge within the RA2 Software and processed a transfer to the system with 100% success. I am now in the app and attempting to Add my Home, and it stays forever on the "Discovering" screen and will not move any further.
    Make sure you are on the same network as the Connect Bridge. Make sure you have the user and password correct (just covering the basics/obvious here). If it still hangs, try deleting the app and re-installing.

    What phone are you running?
    Business Development Associate- Design, Sales, Installation, and Programming of Smart Homes for Baker Electric Home Energy
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