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Thread: Verify Low End

  1. #1
    Junior Member
    Join Date
    Apr 2014
    Posts
    6

    Verify Low End

    Has anyone had issues using Verify Low End tool in QS? I keep getting "unable to connect to device". I've gone to hard wired connections. Changing to multicast to processor IP and updating from version 12.3 to 13.2. Files transfer fine. I'm at a loss.

  2. #2
    Senior Member
    Join Date
    Sep 2014
    Posts
    269
    Yup I have seen that. No explanation. I can transfer and activate devices fine.

  3. #3
    Authorized Lutron Contributor
    Join Date
    Sep 2018
    Posts
    238
    Thank you dsheppard and johnmax for your posts.

    We would recommend you email your project files in to hwsupport@lutron.com calling out the loads you are having problems with so we can see if we are able to replicate the issue. We do apologize for the issues.

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