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Thread: 4 series processor XML file help

  1. #1
    Junior Member
    Join Date
    Apr 2014
    Posts
    5

    4 series processor XML file help

    When attempting to create an XML file for 3rd party control (Savant). I get an error command box that pops up and it does not create the file. I've tried with an operational program and one that I just recently created.

    Ideas?

  2. #2
    Authorized Lutron Contributor
    Join Date
    May 2013
    Posts
    513
    Have you tried different web browsers (firefox, chrome, Internet Explorer 11)?
    What are the steps you are doing to open the XML?
    When you upload the project, on the upload screen, could you please conform both XML file options are checked?

    If you still need further assistance, please send the files to hwsupport@lutron.com to help determine the cause of the issue and possible solutions. Please reference this forum post.

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