Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4

Thread: Help plz with HW 4 series

  1. #1

    Help plz with HW 4 series

    Hi,
    I'm working with Lutron HomeWorks 4 series processors (more than 50), lately I've had problems with two processors that no longer work ( the power lamp 12V is not lit, the status lamps are not blinking, but the power lamp 15V is lit)
    The 12V and 15V power supplies are good
    what should I do?
    Plzz help and thanks a lot

  2. #2
    Authorized Lutron Contributor
    Join Date
    May 2013
    Posts
    513
    If you measure the correct voltage going to the spade terminals in the processor, but the status lights are not turning on, there maybe something wrong with the processor. To best help determine if the processor is recoverable, or if not, then the next best steps, please call technical support with the processor on hand.

  3. #3
    thank you Mr Armando for taking time responding me,
    normally how many years warranty is a processor?
    thanks

  4. #4
    Authorized Lutron Contributor
    Join Date
    May 2013
    Posts
    513
    8 year pro-rated warranty.

Similar Threads

  1. Homeworks 4 series and sivoia
    By laggs in forum 3rd-party Integration - Legacy HW
    Replies: 7
    Last Post: 05-28-2015, 05:56 PM
  2. 4 series question
    By danluke1640 in forum Troubleshooting - Legacy HW
    Replies: 1
    Last Post: 05-27-2015, 05:00 PM
  3. Want to learn more about the Hi-lume A-Series LED Driver?
    By Blair S. in forum Lutron Hi-Performance LED Driver - LED
    Replies: 2
    Last Post: 10-10-2013, 11:03 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •