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Thread: RRD-8ANS - Not Registering

  1. #1
    Junior Member
    Join Date
    Nov 2018
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    5

    RRD-8ANS - Not Registering

    Good evening. In my RadioRa 2 system, I have various different switches and dimmers all registered in the Inclusive software. I recently installed a few new RRD-8ANS switches, but can't get them registered in the software. Are there any tricks to register these switches? Any ideas why they're not connecting?

    Thank you in advance!

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    1,257
    Make sure you have the 8ans in the software (not the 8s). I have occasionally had to reset devices back to factory default even though they were NIB.
    LED, Incorporated
    Raleigh, NC 27614

  3. #3
    Junior Member
    Join Date
    Nov 2018
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    5
    Quote Originally Posted by randyc View Post
    Make sure you have the 8ans in the software (not the 8s). I have occasionally had to reset devices back to factory default even though they were NIB.

    Thank you you for the reply Randy
    Looks like they needed to be reset back to factory default. After that, they registered just fine.

    Thanks for your help!

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