Results 1 to 4 of 4

Thread: RRD6NA and RRD10ND not activating as neutral wire dimmers

  1. #1
    Senior Member
    Join Date
    Jun 2013
    Posts
    609

    RRD6NA and RRD10ND not activating as neutral wire dimmers

    I am working with a job where the software is recognizing 6NA and 10ND as non-neutral wire dimmers. The job is working, but there are some 6NAs working with LEDs where we would like to lock phase control forward. Neutrals are installed on all the dimmers, but I am not the electrician. I am having the contractor forward me the support file. Anyone else see this?
    Residential Lighting and Shading Specialist for CED Escondido

    mbalay@cedescondido.com

  2. #2
    Authorized Lutron Contributor
    Join Date
    Apr 2013
    Posts
    407
    The RadioRA2 software will only activate the RRD-6NA dimmer as a RRD-6NA dimmer as it is a different device type then the other dimmer. The RRD-6D, RRD-10D, and RRD-10ND dimmer are all the same device type and will only do forward phase dimming.

    To set the phase control on the adaptive dimmer right click on the dimmer in the design screen. Then select the option to go to the advanced settings. In the advanced settings you can set the phase control as well as the high and low end trim values.

  3. #3
    Senior Member
    Join Date
    Jun 2013
    Posts
    609
    I've used the software many times when an electrician can't remember what or where he put which device. I have verified that we have 10ND and 6NA dimmers, yet during activation would not activate because the software heard non-neutral dimmers. Is it possible the main repeater and dimmer are logging incorrectly if the neutrals are somehow crossed or grounded? I have a support file for this particular job.
    Residential Lighting and Shading Specialist for CED Escondido

    mbalay@cedescondido.com

  4. #4
    Authorized Lutron Contributor
    Join Date
    Apr 2013
    Posts
    407
    To best help resolve this issue we would recommend sending the support file in to be analyzed at systemsupport@Lutron.com

  5. Thanks SanDiegoRep thanked for this post

Similar Threads

  1. Why Do Some LEDs Work With Dimmers and Others Don't?
    By Pete F. in forum General Discussion - LED
    Replies: 1
    Last Post: 08-16-2016, 05:10 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •