Results 1 to 3 of 3

Thread: Trouble activating seeTouch 10 button (RR-T10RL) in version 8.0

  1. #1
    Junior Member
    Join Date
    Mar 2015
    Posts
    17

    Trouble activating seeTouch 10 button (RR-T10RL) in version 8.0

    I recently upgraded to version 8.0 of the software as well as the firmware version. The firmware update took a couple of tries.

    Now trying to add a seeTouch by adding the serial number on the back but it won't activate. Going through the "push the button" isn't working either. The rest of the devices on the system are flashing when I try to add it. I have the device plugged in and the LEDs do light when pressed. This device was previously installed on another system if that makes a difference.

    Anyone have ideas on things to try?

    Thanks
    Corey

  2. #2

    reset

    Returning Keypads to Factory Settings

    Note:
    Returning a keypad to its Factory Settings will remove it from the system and

    erase all programming.

    Step 1:
    Triple tap and hold either the top or bottom button on the keypad. DO NOT

    release the button after the third tap.

    Step 2:
    Keep the button pressed on the third tap until the LED next to the top button

    turns on solid (approximately 3 seconds).

    Step 3:
    Immediately release the button and triple tap it again. The LED next to the top

    button will flash quickly. When the LED stops flashing, the control has been

    returned to Factory Settings.





    Quote Originally Posted by Corey View Post
    I recently upgraded to version 8.0 of the software as well as the firmware version. The firmware update took a couple of tries.

    Now trying to add a seeTouch by adding the serial number on the back but it won't activate. Going through the "push the button" isn't working either. The rest of the devices on the system are flashing when I try to add it. I have the device plugged in and the LEDs do light when pressed. This device was previously installed on another system if that makes a difference.

    Anyone have ideas on things to try?

    Thanks
    Corey

  3. #3
    Junior Member
    Join Date
    Mar 2015
    Posts
    17
    Thanks for the assist. Will give that a try.

Similar Threads

  1. Trouble with 6NA Dimmer and Cree CR6
    By dinom in forum Troubleshooting - RA2
    Replies: 8
    Last Post: 11-10-2015, 07:21 AM
  2. Safest (best?) way to add new wired seeTouch keypad?
    By jkvossen in forum General Discussion - HWQS
    Replies: 4
    Last Post: 12-04-2014, 08:11 AM
  3. Single seeTouch Keypad for Lights and Shades
    By dinom in forum General Discussion - RA2
    Replies: 1
    Last Post: 09-05-2014, 09:18 AM
  4. Trouble controlling outdoor gas heater with 8ANS
    By avtjoe in forum Troubleshooting - RA2
    Replies: 6
    Last Post: 05-21-2014, 11:55 AM
  5. Trouble controlling outdoor gas heater with 8ANS
    By avtjoe in forum Troubleshooting - HWQS
    Replies: 1
    Last Post: 02-18-2014, 09:23 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •