Good evening. I have a big issue with a lot of roller Sivoia motors. It is quite simple to explain what it happens: I pull down the tissue and i close completely the windows. Then i start to open the motor: it seems that the motor has a big starting torque, so that it start very fast and it does like a jump. Every time that i start to move it (in opening position) it does this. The same I can see also with orizzontal curtains, since it start quick for a while and then it goes a constant speed.
At first i tought that it could be an individual issue: after setting more that 200 Sivoia motors on board of a mega yacht, i understood that it should be an issue linked to the motors theirselves.
Can you tell me something about?
I have to explain to the owner of the ship that this problem cannot be fixed (or, if it is possibile to fix, in which way).
Thank you so much, Nicola