Lutron Homeworks Series 8 Processor Replacement
My boss and I (IT/security/anything we're told needs getting done) have had to go look at the owner of our company's personal house and he has a Lutron Homeworks Series 8 system installed throughout his house. Well the system seems to be geeking out and the guy who usually works on the house is telling the groundskeeper that you can't buy a replacement processor because it's a legacy and getting it from anyone else would have their programming left on it, blah blah blah. I feel like that's probably malarcky. Is it possible to get a replacement and install it ourselves?
TL;DR: So how bad of an idea would it be to purchase a replacement processor online and replace it myself?