Illuminations & Windows 10
Anyone having issues with illuminations on windows 10? because I was having serious issues connecting to a system that I have had running for a few years now. So I call tech support and after sitting on hold for 35 minutes I basically get told I'm SOL and Lutron knows about the problem but has no plans to fix it. I know that illuminations is "Old" but I have literally HUNDREDS of customers with it. Am I never supposed to buy a new laptop? Or do i have to tell them all to upgrade to QS because a 5 year old system is viewed as completely obsolete by it's manufacturer. This system was supposed to be supported for 10 years after its total end of life in JULY OF THIS YEAR!!!! So they are completely going back on their words after 5 months. Really dissapointing