Globalcache Itach Integration
Hi there,
Quite some time ago, i`ve written to Lutron support to talk about this, and based on their answer at that time, i tried everything to solve my problem and nothing worked. Here is the deal i`m having:
1- Using version 4.2.2 of HWQS, i can sucessfully control all of my Infrared devices, which are attached to a Globalcache's Itach module.
2- Opening the same project in any version beyond 4.2.2, including 6.0.1 (beta) and 5.2.0 (non-beta), the commands sent to the Itach module only works for a few minutes, than it stops working at all.
3- Issuing the outboundconnections command as in the troubleshooting guide gives the following result
Monday, November 25 2013 at 14:43:57 - QNET: 11/25/2013 2:44:28 PM: (TX) outboundconnections
Monday, November 25 2013 at 14:44:27 - ================================================== =============
Monday, November 25 2013 at 14:44:27 - Device name : GlobalCache
Monday, November 25 2013 at 14:44:27 - Integration IP Address : 192.168.1.246 Integration Port : 4998
Monday, November 25 2013 at 14:44:27 - Socket Number : 8 local port : 10000
Monday, November 25 2013 at 14:44:27 - Connection Type : Raw TCP
Monday, November 25 2013 at 14:44:27 - Is connected through ethernet : Yes
Monday, November 25 2013 at 14:44:27 - Connection retries : 0
Monday, November 25 2013 at 14:44:27 - Authentication sent : No
Monday, November 25 2013 at 14:44:27 - Login :
Password :
Monday, November 25 2013 at 14:44:27 - Connection state : Connected to device
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - SEND DATA
Monday, November 25 2013 at 14:44:27 - Sent command history
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 - sendir,1:1,1,38000,1,1,127,63,16,48,16,15CCCCCCCCC CBCCCCCCCCCCCCCCCCCBCBBBBBBCBBBBBBBBBCCCCCCCCCCBBC CBBBBCCBBCCCBCCBCCBBCBBCBBCBBCCBCCCCCBBCBBBCCCCCCB CBBBBBBCBCCCCCCCCBBBBBBBBCCCCCCCCBBBBBBBBCCCCCCCCB BBBBBBBCCCCCCCC
Monday, November 25 2013 at 14:44:27 - Command Sent in hex : 73 65 6E 64 69 72 2C 31 3A 31 2C 31 2C 33 38 30 30 30 2C 31 2C 31 2C 31 32 37 2C 36 33 2C 31 36 2C 34 38 2C 31 36 2C 31 35 43 43 43 43 43 43 43 43 43 43 42 43 43 43 43 43 43 43 43 43 43 43 43
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in hex : D A
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in hex : D A
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in hex : D A
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in hex : D A
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2
013 at 14:44:27 - Command Sent in hex : D A
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in hex : D A
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in ascii :
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Command Sent in hex : D A
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - Messages to send
Monday, November 25 2013 at 14:44:27 - No commands in outgoing buffer
Monday, November 25 2013 at 14:44:27 - Inter-Message Delay OSTICK: 1024
Monday, November 25 2013 at 14:44:27 - Outgoing message Queue size = 0, high water mark : 1
Monday, November 25 2013 at 14:44:27 -
Monday, November 25 2013 at 14:44:27 - RECIEVE DATA
Monday, November 25 2013 at 14:44:27 - No commands have been received as of yet
Monday, November 25 2013 at 14:44:27 - Incoming Data buffer usage = 73, high water mark : 73
Monday, November 25 2013 at 14:44:28 - --------------------------------------------------------------
Monday, November 25 2013 at 14:44:28 - QNET:
In other words, the processor is connected to the globalcache module.
I'm attaching the project file here so Lutron support can try again to help me.
http://www.acess.net.br/lutron/Showr...ess-v6.0.1.zip - 6.0.1 Project
http://www.acess.net.br/lutron/Showr...4.2.2-novo.zip - 4.2.2 Project
The only differences between them is that the 6.0.1 versions has less 3rd Party devices as of Lutron's suggestion and also per limitations on the number of connections.
