RRd-6NA Not showing on Radio Ra 2 Software

Hello,

I'm new to Lutron programming. I'm trying to program to a client who has 3 6NA dimmers to control ELV zones. As you can see on the image attached there is no option to select the ELV device type so I can't find the 6NA dimmer. I'm using Radio Ra 2 7.5. Does someones knows what's happening, is this a lack of configuration somewhere?

Thank you.

Attachment 246

In order to best investigate this, could you please tell us what country was the software configured to? You can verify this by going to "Settings->Location".

Try selecting "INC/MLV with neutral" as your choice, then 6NA should be on the list.