Database connection failure
Hi everybody I am new to the forums and am having an issue upgrading to 10.2 from 8.1. The software seemed to download fine. When I try open the program the splash screen comes up and after a few minutes I get the following error messageDatabase connection error (27042): A problem occurred while trying to communicate with the database engine on this computer (while loading modelinfo data), Often restarting the application will resolve he error. If this error continues, restart the computer.Restarting the program or the computer does nothing. I have uninstalled and reinstalled the program and that does nothing. I have been in contact with tech support and I am currently waiting on a response from the engineering department. Any help would be greatly appreciated. Thanks