Designer+ 13.3 not launching after install.
Hey,I have installed the Lutron Designer+ 13.3 software but when I try to launch the software I get the initial splash screen but nothing opens afterwards.If I run task manager I can't see any active programs or background tasks running.Redownloaded the software and installed by right clicking run as admin but still no change.I had a v12 still installed on my machine which launched fine but wouldn't allow me to continue as it reported that it was out of date.Other colleagues have had it install without any issues. Not sure where to go from here?
Designer+ 13.3 not working
I am having a similar issue. Updated the software. Installed 13.3 and now all I can get to is the Splash Screen. I have let my computer sit for 30 minutes and nothing finishes loading, just the splash screen. If I try and click on the taskbar or any other open application the computer locks up. If I try to CTRL+ALT+DEL to go to Task Manager the system locks up. The only way out is a hard reboot.I tried a full uninstall of all Lutron software and reboot before reinstall of the software. Crash issue persists.I tried a graphics driver uninstall and update. Crash issue persists.I made sure that Designer is allowed full access through my firewall just incase it was a database download issue. Crash issue persists.I am at a loss as to what could be causing the software to hang during the splash screen. I need help ASAP. I need to be able to use this software for work.