Software does not load

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07-02-2013, 10:07 AM
Armando B.

Software does not load

We received this question from a customer, and thought others might be interested in this topic...

If my HomeWorks QS software opens, and immediately throws the error:

[869] : There was a problem creating a DBProvider with the following parameters: StoredProcedureName:sel_AllGlobalPreference

And does not let me create or load projects, what can I do to fix it, besides trying a new computer?
07-18-2013, 11:00 AM
Ty W.

Typically, this occurs when the Windows username of the user currently logged in contains non-English characters.

The workaround is to change the Windows username to contain all English characters.

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