Connecting to HomeWorks QS Systems Over Wi-fi
If you are trying to connect to a HWQS system over wifi its a good idea to turn on the "Use VPN or Remote Access" feature inside the HWQS software. To use this feature, start by setting one of your processors to a static IP address. Then you can check the box for "Use VPN or Remote Access" and then type in the static IP address of the processor into the box then click "Save and Apply". After doing that you should see the processors all come back as "Good" and from there you can use the software normally.
Technical jargon to follow...
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Why this works: Typically when the software talks to the system it uses multicast communication which allows it to talk to all processors at the same time. However, many wifi routers either filter this traffic or limit the amount that is allowed through. The "Use VPN or Remote Access" feature changes the communication so that the software talks unicast to one processor in the system and that system then forwards the message on to all other processors in the system. While this process is a little slower, this type of communication works much better on wifi routers.