I bought the connect bridge and installed it, along with having customer install the newest app. the app wont let him make changes to his timeclock events, and vacation modes etc. I have enabled user edits in software, what else am i missing?
I bought the connect bridge and installed it, along with having customer install the newest app. the app wont let him make changes to his timeclock events, and vacation modes etc. I have enabled user edits in software, what else am i missing?
I'm assuming the customer can otherwise control the system. That would indicate that they are connected to the system.
I would make sure they are not logged in as a guest. Check that you have both "Button Editing" and "Timeclock Editing" enabled. If that doesn't work, try deleting the user and adding them back.
Ahh, that makes sense, thanks for that tip, will try that.