HWQS 7.4 has a case of the Xs

Printable View

11-09-2015, 10:14 AM
digit1

1 Attachment(s)

HWQS 7.4 has a case of the Xs

Has anyone else seen this behaviour? Pretty weird.
I wouldn't mind except even the reports have Xs all over it.

I've been deleting QS programs that I don't use anymore- don't know if that's related?

Attachment 411
11-10-2015, 05:17 PM
Kevin P.

Quote:

Originally Posted by digit1

Has anyone else seen this behaviour? Pretty weird.
I wouldn't mind except even the reports have Xs all over it.

I've been deleting QS programs that I don't use anymore- don't know if that's related?

Attachment 411

digit1,

Thank you for this information.

We have not heard of this issue.

Does this only occur in this database or in all files for the 7.4 version?
11-10-2015, 05:30 PM
digit1

1 Attachment(s)

Any database I open in 7.4 has this problem. I opened a database in 8.5 so I could avoid the Xs and no problems with the same database in 8.5.

Attachment 412
11-16-2015, 04:40 PM
Kevin P.

Quote:

Originally Posted by digit1

Any database I open in 7.4 has this problem. I opened a database in 8.5 so I could avoid the Xs and no problems with the same database in 8.5.

Attachment 412

digit1,

Thank you for the information.

To further investigate please email into hwsupport@lutron.com and reference this forum post.
11-17-2015, 11:25 AM
digit1

Ok, I emailed a support file in to hwsupport.
Meanwhile, uninstalling and reinstalling 7.4 = no more Xs.
thx

All times are GMT -4. The time now is 01:06 PM.

This website may contain user-submitted content and is for informational use only. Lutron disclaims any and all liability for the accuracy and correctness of content and conduct of any third parties in connection with or related to your use of the site. Please see the Terms of Use for more information.