Dimmer Issue Hatch 12 Volt Driver Control
I have a customer who has recently installed lighting fixtures from a company called Contrast Lighting that use MR16 led 12 volt AC lamps as the light source ..... the driver for the lamps is apparently electronic 120 to 12 vac manufactured by Hatch.
The circuit incorporates a single Lurton LED dimmer ( not electronic low voltage ) and number of 4 way switches and a standard 3 way switch.
The customer lowers the lighting to its lowest dimmed level available ..... if he turns the lights off at one of the devices on the circuit including at the dimmer and then turns them back on again the lights will not come back on until the dimmer slide is moved upward to at least half way.
Apparently this his is not an issue if the dimmer is at 50% light output or greater.
Any suggestions would be greatly appreciated.