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I have a few keypads on a project I'd like to replace. Can I simply buy an extra Engraving Certificate (or credit)? If I understand the products right, the RKD-W products will include a blank keypad set which i don't need. seems there should be a way to order JUST the engraving certificate or credit, by which i can just fill it out and email it directly to Lutron as I do with other engraving orders.
thanks for any help,
-josh
Hi Josh, Ordering a replacement button kit would include a new engraving certificate, but if you only want the engraving certificate you would need to work with your local Rep Agency or your Account Manager so they can help you order just the certificate.
thanks. Presumably it's cheaper to just get the engraving than to get the blank keypad AND the engraving. Do you know the price of just an engraving credit/certificate? I hate to order an RKD and just toss the included blank keypad that i don't need.
I'm sorry, Tech Support doesn't have access to pricing. I would suggest working with your local Lutron Rep or your Account Manager for pricing on just the engraving certificate.
I believe the list price of a new engraving- no matter what is engraved- is $65.00Quote:
Originally Posted by joshg
After a burn in period where my wife and I finally agreed to what button was going to be what, I went to find the certificates I thought I had kept and got frustrated that they had been thrown away.
Not necessarily wanting to pay 65, I headed to ebay and found people selling them there (several very reputable merchants). Worked fine and all was good.