iPhone Lutron Home Control+ app has stopped working AGAIN.
Once again our Lutron iPhone / iPad apps (Lutron Home Control+) has stopped working.
This system has about 8 iOS devices. All are using the latest iOS as of 1-1-15. Strangely, one the 8 devices (iPhone 6) being used, and only one continues to work perfectly. All of the other iPhones and iPads fail when trying to “Download System Configuration”.
The one working iPhone 6 is running Lutron Home Control+ 8.0.1, other nonworking devices have 8.0.1 or 8.1.
Steps taken so far to fix:
1) Update iOS and all applications to latest version.
2) Turn devices on and off.
3) Uninstall Lutron program and reinstall. Program does find the Lutron system but cannot “Download System Configuration” and then it fails.
4) Power cycle router.
This project also has a Control4 system. The Control4 iPhone App successfully controls all the Lutron devices using ALL iPhones and iPads, but the Lutron app WILL NOT control Lutron.
This sounds like no fun indeed.
Reasonably sure we have been operating like this. One of the major negatives of iOS is the inability to revert to previous WORKING versions. Some manufacturers try to work around this limitation by having earlier versions of their apps on the Apple App Store.
Yes I like that idea too.
Thank you for your assistance. Clearly, Lutron Home Control+ is a highly delicate and fragile interface. This project has other home automation aspects. The Lutron system has been the most difficult to make function consistently.
We were able to make the system work by power cycling the Cisco ethernet switch. Power cycling the router and the Lutron processor did not help.[/QUOTE]
I'd be concerned that you have a networking issue. I have experienced trouble with iOS apps not doing what I expected but they have never been rectified by rebooting hardware. I hope you have good luck with iOS from here forward.