Any Caseta device that requires a neutral won't work in any of my homes
I have 2 of the pro dimmers which have a neutral (can get the model #s if needed, but the one is just the standard looking Caseta dimmer but with a neutral, the other is the one with the favorite button). I also purchased a normal switch as well recently. In my house which is 7 years old, I have neutrals in all the walls. It doesn't matter where I try to install any of these devices, they do not work. I tried maybe 5 different fixtures and different locations in my house and no go. Insteon and Z-Wave with neutral work fine in these locations.
I just bought a brand new condo, built 6 months ago. I took these 3 devices here, and it's the exact same thing, none of them function at all. I've tried Halogen bulbs and also LED. As soon as I remove them and put in Z-Wave or Insteon those work perfectly fine. All 3 of these were bought at different times, with the switch just a week ago from Amazon. I exchanged the switch and one of the dimmers and they do the same thing.
For whatever reason any Caseta product that requires a neutral just doesn't work. So I'm forced to use Insteon for my island lights because a 2 wire Caseta causes them to flicker like crazy since the bulbs don't dim.
Am I maybe missing something obvious here? I refuse to believe that Caseta could be THAT picky, as I've tried literally every light in my house, as well as at my new condo and it doesn't work at either place. Any ideas?