Originally Posted by
hussein
Oh man, that is sad! In this case Lutron should have the protocol version labelled on the device itself. I needed a QSE-CI-NWK-E from my supplier who sold me one which was probably old stock and now I have burned hours on a feature which it cannot support with this software version. My supplier is saying "you wanted a QSE-CI-NWK-E, that is what I gave you - the integration is up to you". This is completely unacceptable!
FYI, my issue is the following:
QSE>?DETAILS,ALL_DEVICES
~DETAILS,SN:0x00312286,INTEGRATIONID:interface,FAM ILY:CONTROL_INTERFACE(6),PRODUCT:QSE(1),CODE:8.21, BOOT:2.9,HW:1.0
~DETAILS,SN:0x0112c14b,INTEGRATIONID:grafik1,FAMIL Y:GRAFIK_EYE(2),PRODUCT:QSG(1),CODE:8.27,BOOT:4.2, HW:5.1
QSE>#DEVICE,grafik1,141,7,2
QSE>#DEVICE,grafik1,141,12,2
~Error,4
QSE>