Activity Stream - Lutron Support Community

Sort By	Time	Show
Recent Recent Popular Popular	Anytime Anytime Last 24 Hours Last 24 Hours Last 7 Days Last 7 Days Last 30 Days Last 30 Days	All All Photos Photos Forum Forums

Today, 07:29 PM

BillD replied to a thread Website issue in Troubleshooting - RA2

This forum is in desperate need of maintenance and updating. The vBulletin version used is 4.2.5, is from 2017, and is End of Life. Look at the...

3 replies | 24 view(s)

Today, 05:56 PM

Brian W. replied to a thread Serena Shade won't pair to Caseta hub in Troubleshooting - Shades

I agree with randyc. We've seen unusual things like this occasionally with RF. One thing to check: Make sure that the shade is within 30ft of the...

2 replies | 13 view(s)

Today, 05:11 PM

randyc replied to a thread Connect Bridge goes from "Good" status to "Not Discovered" in Troubleshooting - HWQS

My guess... the process of changing resolved the issue. It's possible some small bit of data got corrupted. HQS typically uploads the entire program...

3 replies | 49 view(s)

Today, 05:05 PM

randyc replied to a thread Caseta Wireless Single-Pole/3-Way White Smart LED Touch Light Dimmer P-PKG1W-WH-R in Troubleshooting - Shades

There are 2 potential issues. Every dimmer has a required minimum load. In most cases it is 1 "compatible" LED bulb. Depending on the manufacturer...

1 replies | 21 view(s)

Today, 04:58 PM

randyc replied to a thread Serena Shade won't pair to Caseta hub in Troubleshooting - Shades

RF will do some weird stuff. I've seen the middle dimmer in a 3-gang not want to enroll but the others in the same box did. Try moving the bridge....

2 replies | 13 view(s)

Today, 04:43 PM

randyc replied to a thread Website issue in Troubleshooting - RA2

I'm using Firefox. Changing to standard worked for me.

3 replies | 24 view(s)

Today, 03:57 PM

gt3mike replied to a thread Website issue in Troubleshooting - RA2

Go into General Settings and change to "Standard Editor" and see if that works. I think that's how I fixed it.

3 replies | 24 view(s)

Today, 02:51 PM

dmfcomputing started a thread Serena Shade won't pair to Caseta hub in Troubleshooting - Shades

Hi,I had ~16 Serena honeycomb shades installed this week, which all look great - our installer set them all up with pico remotes and they all worked...

2 replies | 13 view(s)

Today, 02:19 PM

uscpsycho started a thread Website issue in Troubleshooting - RA2

I am posting this in RR2 troubleshooting because this forum doesn't have a general discussion or "website issues" section.My profile is screwed up,...

3 replies | 24 view(s)

Today, 02:10 PM

uscpsycho replied to a thread Occupancy sensor sensitivity and vacancy delay in General Discussion - RA2

Are you saying that the delay in Inclusive does not override the delay setting manually set on the sensor (with the buttons)? They always stack?...

4 replies | 658 view(s)

Today, 01:39 PM

Jonathan C. replied to a thread 3 way dimmer switch not responsive, light stays dim and does not turn fully on or off in Troubleshooting - CAS

Hello! Thank you for posting on the Lutron Support forums. It sounds like you have a complicated wiring application. We'd advise calling in to speak...

3 replies | 1248 view(s)

Today, 01:34 PM

jaysherwood replied to a thread Connect Bridge goes from "Good" status to "Not Discovered" in Troubleshooting - HWQS

Just a follow up to let everyone know my connect bridge issue was resolved. I changed on the impacted processor that would not communicate via...

3 replies | 49 view(s)

Today, 08:48 AM

1026308187@qq.com replied to a thread How does HomeWork QS connect to the AMX central control system in 3rd-party Integration - HWQS

Great, thank you very much

4 replies | 627 view(s)

Yesterday, 11:47 PM

Marine started a thread Strobing when motion sensors are triggered in Troubleshooting - CAS

I recently started having problems with our Caseta switch turning our outdoor lights on and off repeatedly like a strobe light when 3rd party...

0 replies | 15 view(s)